I'm on their regular maintenance program and am very grateful to have people who know what they're doing working on our equipment! When we had an issue with one of our units, their technician was able to determine the problem with our a/c right away. I recommend them highly!
We had Bryant repair our heating unit on the roof during a break in the rain. Our service technician, Cory, was thorough, courteous, and professional in providing excellent customer service. Bryant may not be the cheapest, but we think you get what you pay for, especially regarding quality.
I have to write another review. Yesterday, I had my first maintenance service for the heating system. The technician, Joe did a very thorough and detail cleaning. I definitely "got my money's worth" for the maintenance service with Bryant heating & Air Conditioning Company!
We all should maintain our heating and air-conditioning systems. If you are looking for an honest company, give them a try. You will NOT regret your decision!
I've been waiting years to update and upgrade my HVAC system. So thrilled Bryant came through for me and did a complete overhaul of my air conditioning and heating units. Everyone I spoke with made this a very easy and enjoyable experience. There was a flurry of home improvement projects this summer so I appreciate the ease offered. They even took care of the permit for me which I was so grateful for. I loved that everyone who came through my door had on red shoe covers. It's the little things that count. Carrier is one of the top rated manufacturers. My control panel is even "smart"!
This is was my first experience with this company and I was completely satisfied. The technician was prompt and diagnosed the problem with our wall heater in a timely manner. He was straightforward with his diagnosis and gave us a price estimate quickly. The was heater was expensive to fix but I guess that can be expected when a heater is as old and as neglected as ours was... Great service though...thanks!
Just got maintenance on our furnace and air conditioner. The tech was very courteous and even put on shoe covers before coming into the house. It took him a little over an hour to check both units.
Fast and honest. Would totally use again. Price was totally worth the service and they are professional
Bryant Heating provides great service not only by the technicians on site, but also excellent customer service from their office.
We recently had Bryant Heating come to repair a wall heater in a rental home. The tenant told us that Frank, the repair technician who came to her house, was excellent. He was was thorough in all he did and very professional. I would call Bryant Heating again for repairs and would highly recommend this company to family and friends.
These guys are by far the best in every aspect. Quality of work, responsiveness, price, workmanship - everything. Worked with them for 3 years and have never been let down.
Frank from Bryant Heating & Air Conditioning solved my three day problem -- no air and high temperatures in the house. Frank arrived on time. He was personal, professional, knowledable, and honest! In no time he found the problem --- a dead battery for the compressor. He then serviced my system completely. I signed a service contract with great pleasure!
An additional note! Two other companies had failed me. In one case, they denied that I had a year's contract with them and the other did not show up or answer calls until it was too late in the day to call another company. Fortunately, Bryant was professional and personal from the start. The receptionist was intelligent and clear in all she told me. I made an appointment for a day and half later -- they were all booked until then. That day came and went without a single glitch!
In short, I strongly recommend this company!
Installed a new Carrier Infinity system, 21 seer. Excellent installation and service. Reasonable pricing too. Very happy with Mike the manager.
The technician name is Killdare. He was so helpful and professional. He showed me the issue and why the central heater didn't kick in. He even showed me how the system works and what to do just in case the heater breaks down again.it was a last min call and they came out the same day. very happy with the service.
As a do-it-yourselfer, I was very impressed with the workmanship and professionalism of this company. They went the extra mile when installing my new unit.
This was a great experience. When my air went out I was so afraid then it would be costly. Boy was I wrong. It turned out to be a bad fuse. And...they were so nice and bent over backwards to fit the service call into my schedule.
Great company very clean and polite. I worked there to. Mr. and Mrs. Bryant are great people.
A/C wasn't working. Made an appointment. The operator chick was friendly and pleasant! The technician Kildare came out. Climbed the 3 story ladder to the roof and explained to me step by step what had happened to the unit and promptly went on to fix the problem. Mind you this is on a high roof in the open sun, mid-noon, during the heat wave. Would give stars for that alone. Real friendly and professional. Would recommend Bryant Heating & Air and Kildare.
NOT ALL HEROES WEAR CAPES!
Excellent service. Daniel went above and beyond to fix the problem with my air conditioner. :)
I had a wonderful experience with Bryant. Their technician Frank was professional, polite, and efficient. The furnace is completely safe now thanks to the work that he did. Prices are reasonable and work was completed very efficiently. I recommend their services and will use them again in the future. Thanks Frank and Bryant Heating!
Frank is awesome, very professional, honest, knowledgeable, easy to talk to demonstrating his years of experience, and let's not forget a sense of humor
Our AC wasn't functioning properly. When the filter was in place the system would shut off. Called Bryant to come and service the system because they were the company who installed out system originally and have always received great service from them. Today was no different. Tony came out assessed the issues and fixed it quickly, politely, and with a smile on his face.
Bryant Heating & Air Conditioning surpassed my expectation, Kildare Delgado was very knowledgeable, he went back and forth up to my roof which is really high and inside my house to find out why my air conditioning unit won't work. The price is reasonable, the tech worked hard, have so much patience in explaining to me the problem, very honest guy, the office ladies are nice, can't beat that kind of service. THANK YOU VERY MUCH BRYANT and Kildare, I will definitely recommend your company. By the way I am a real person, Kildare came today to repair my air con 4/5/2017, Wednesday afternoon. Rosemead, CA 91770
Highly recommended! Technician Joe is great! Service is on time and fast!
This was my 1st time using the Bryant Co. and it was great. The technician showed up on time, and was very easy to deal with. It turns out, we didn't have anything seriously wrong with the heater, and he never tried to upsell me on anything.
I would use them again and would recommend them to others as well.
It's a year later and my air conditioner is still running! It was an inexpensive repair and the technician did it and charged me very little. Told me what the issue was and was done in no time. An honest repair man is a valuable thing!
I would like you to know that I am extremely satisfied with your technician Mr. Mike Echeverria's service. He was clean and presentable. He was conscientious about not dirtying my home by wearing his own shoe covers whenever he was inside the house. He took time to explained what he was doing and why. I am very happy with the results. The central air has been working wonderfully.
Thank you so much for getting Mike out here right away last week! I was so grateful. So it was not my imagination! Mike fixed the problem and checked things out in no time! Bless you.
Bryant Heating and Air:
I wanted to write this note to thank-you for the service I received yesterday 8/28/13. The AC unit I purchased from you last year decided to stop putting out cold air the night before in the midst of one of the hottest weeks of the year. I called your office about 8:30 in the morning and @ 9:45 there was a technician at my door.
When I was in the process of replacing my heating and air conditioning units last year I solicited proposals from several companies. Based on the research I did on the companies and not just price, I chose Bryant. I am very happy I did. Price is one thing but you can't beat having a quality company behind the product.
One thing that makes a company a good company is the quality of the people they employ. I think Bryant can be proud to have someone as efficient and knowledgeable as Michael the technician who responded to our call. He was so efficient and thorough in searching out the problem and eventually correcting it. It was not what I would assume is something you come across every day but he was able to diagnose and fix it for which my wife and I are extremely grateful. You should be happy to have him for an employee. We know we are that he is.
I want to let you know I appreciate the good job Mike Echeverria did installing a new heater for me last week. I had been let down by two other companies. One didn't return my calls, the other didn't show up. From the moment I walked into your shop I knew I was in the right place. Marjorie took my information and Mike, overhearing, knew exactly what I wanted. He returned my follow-up calls promptly, showed up on time and did a nice clean installation. Courteous and professional to boot. Thank you for a job well done.
Thanks for Bryant's wonderful service. Anthony did a fine job.
Thanks for the prompt response. Tony did a great job.
Dear Mr. McConaughy:
I just wanted to thank you for the American Express Gift Card you sent me for referring Marie to you. It was such a nice surprise to receive this gift after a hard day at work. It really made my day!
I just want you to know the reason why I referred your company to Marie. I called your company a few years ago and felt you would probably charge me at least $300 for the call and repairs. After checking out my unit, your technician felt it just needed some cleaning and he took me outside and recommended that every so often I water down the hoses attached to my air conditioning unit. He only charged me as I recall $65. I was very impressed with the honesty of your technician who could have really taken me for a ride. I have done extensive work on my home since it is 100 years old and have been ripped off many times. There are very rare companies/workers who are honest. I hate to look at the world jaded but as a result of all the crooked workers I have met, I am always on the defensive and unfortunately expect the worse. Every so often I am pleasantly surprised with an honest company/worker and good workmanship.
So thank you again for your gift and I can see why you have been in business for 66 years. Congratulations!
I wanted to let you know that this morning the city signed off on everything. Thank you and Anthony and Matt for all your effort and for putting up with my unusual job (two crane trips, roof mount, timing, rainstorms, postponements, etc). Thank you also for handling all my questions, and for doing all of this with a smile! Everyone I dealt with was knowledgeable, professional, friendly, and a pleasure to deal with.
Just so you know, the heating system is absolutely fantastic. Recent days have provided us an opportunity to test it and it is amazing how quickly it heats up the house. Seriously, it seems instantaneous! I'm hopeful that the AC will work as well, I'm sure we will find out in the coming months.
Please know that if you are looking for a reference for Bryant and their services, I am available to talk to any future client looking to learn about your company.
Thank you very much again for your excellent work!
Hope you had a nice Thanksgiving! Your technician who came out was very nice and professional!
I want you to know about my experiences with you, your office staff and your technicians.
When we first met I was very impressed with your approach to educating me about air conditioning systems. You gained my confidence while other air-conditioning representatives left me rather leery.
Our meeting was followed by the installation of our air-conditioning system by very talented and hard working technicians. We particularly enjoyed meeting Frank and we appreciated his excellent work.
In talking with your office staff, they made me feel that they really cared and wanted to take care of my needs. Most of my conversations have taken place with Victoria who is superb!
What prompted me to write this letter is my recent call for help when our air-conditioner stopped working properly. Victoria and her manager (I'm sorry I don't know her name) once went out of their way to get me immediate help DURING THE BUSIEST TIME OF YEAR FOR YOU AND YOUR STAFF!!! Both Mie and Anthony were GREAT in getting our unit working better than ever.
Matt, you told me that you take pride in selling excellent systems and that you make sure that your customers' needs are continuously met long after the sale and installation. You are fantastic! Your words are not empty gestures. They are backed up by caring and responsible actions. You are a rare businessman who I will strongly recommend to anyone needing heating or air-conditioning. Thank you.
...We are happy we chose Bryant, we are amazed at how great our new A/C is working! We would be happy to refer Bryant to family and friends.
This is a very, very belated note to say thank you for the work your company did in providing new furnace and air conditioning to the 90 year old home... What beautiful work!
Your team was knowledgeable, quite professional, timely, efficient and hardworking. The clean-up each day was and on the final day was amazing. Please pass my thanks to each of them.
I look forward to sharing info on your company and future upkeep of my system,